How To Use Micro-Influencers For Your Singapore Ecommerce Business

How To Use Micro-Influencers For Your Singapore Ecommerce Business

Social media has become an indispensable part of any modern marketing strategy, and one of the main pillars of social media marketing is influencer marketing. 

42% of marketers shared that influencer marketing was their top ROI-generating marketing strategy of 2020, with 90% indicating that influencer marketing results have been as good as or even better than pre-COVID-19 numbers. 

Social networks were identified as the third most popular channel used by Singaporeans for brand research in 2021 (the first and second being search engines and consumer reviews, respectively). With this in mind, influencer marketing in Singapore presents a significant opportunity for ecommerce business owners to reach a wider audience and lift brand recognition amongst their target markets. 


What are micro-influencers?

Influencers are usually tiered based on their follower count, with micro-influencers falling between 10,000 to 100,000 followers on social media. Micro-influencers are rising in popularity, especially for smaller businesses, as they boast certain advantages over influencers with larger followings.

Compared to the top stars and macro-influencers, micro-influencers tend to attract smaller-scale communities with niche interests. This makes their content hyper-targeted and relevant to their audiences, typically resulting in higher engagement and conversions. 

Think about it: if you are an ecommerce business selling specialty coffee and related accessories, and you engage a celebrity with over 500,000 followers on social media, what proportion of that following is likely to be interested in your products?

In comparison, a micro-influencer with only 15,000 followers on social media but who specializes in reviewing and recommending coffee blends would have a far more targeted audience – and better credibility in the coffee community. 


How to find micro-influencers in Singapore

There are many micro-influencers occupying various niches such as food, fitness, beauty, parenting, and more, and they exist on all social media platforms, including Facebook, Instagram, YouTube, and TikTok. 

While you do have the option to hire a micro-influencer agency like X10 or Gushcloud to source and manage your influencers for you, it is absolutely possible to run the campaign on your own – and without the additional agency fees. 

You can start with a hashtag search on your social media channel of choice to see which profiles turn up, or use influencer marketing platforms like Whalar and Influence.co to find micro influencers that match your criteria.

If you’re looking to run an influencer marketing campaign on Instagram, here are some examples of Singapore micro-influencers known for creating engaging content across different niches. 

Pet products micro-influencer Luna (lunamoontheloon)

Pet products micro-influencer Luna's instagram account (lunamoontheloon)

Food & beverage micro-influencer Mark Ong (makoeats)

Food & beverage micro-influencer Mark Ong's instagram account (makoeats)

Parenting and lifestyle micro-influencer Anabel Chew (anabel.chew)

Parenting and lifestyle micro-influencer Anabel Chew's instagram account (anabel.chew)

Health and sustainability micro-influencer Bella Koh (catslavery)

Health and sustainability micro-influencer Bella Koh's instagram account (catslavery)

Why use micro-influencer marketing for ecommerce?

While micro influencers have smaller followings than macro-influencers, they more than make up for it with relatability, authenticity, and closer relationships with their audience. 

Engaging a micro-influencer can offer multiple benefits for your ecommerce business, including affordable publicity for greater brand awareness to boost sales. 

 

Brand awareness

The critical benefit of influencer marketing for ecommerce is reaching out to new customers – rather than shouting out about your business and products to your own network of followers, you’re tapping into someone else’s network, effectively expanding your reach. Having your micro-influencers lead audiences directly to your ecommerce website or promotion landing page can also give a significant boost to your brand's visibility. 

 

Qualified leads

Because micro-influencers have a more niche following than macro-influencers, their audience is more likely to find their content relevant to their interests, whether that’s fitness or food, travel or tech. That's why micro-influencers boast a conversion rate that is 22.2 times higher than other types of influencers, giving you more bang for your marketing buck. 

 

Authenticity

Micro-influencers represent the more approachable side of influencer marketing. They tend to work on the principles of word of mouth rather than the idolized celebrity of top stars and macro-influencers. And with 92% of consumers preferring to trust recommendations from individuals over brands, micro-influencers offer a dimension of authenticity to your marketing that’s often missing in traditional paid ads and celebrity endorsements. 

 

Affordability

A smaller following tends to mean smaller fees, which is great if you’re conducting influencer marketing on a tight budget. Engaging multiple micro-influencers rather than spending all your budget on one big-name influencer can be more cost-effective and deliver better results, especially if your goal is to increase engagement and conversions. Some micro-influencers even accept products instead of cash payment or are open to profit-sharing (for example, 50% of the profit margin from referral sales) rather than a fixed fee. 

 

How to develop your own micro-influencer strategy

Getting the most out of micro-influencer marketing requires effective collaboration – the final content should be equally reflective of the influencer’s and your brand. 

Remember that one of the most significant values of engaging a micro-influencer is their authenticity, so it's essential that you give them the creative freedom to inject their personality and style. Force-fitting your message or dictating how the influencer should create the content will likely backfire. 

 

1. Pick the right influencer

Much of the success of your campaign hinges on finding the right influencer. Most importantly, whoever you choose must align with your brand values and appeal to your target customer. 

You must spend time vetting potential candidates – look through their past content and other social media platforms, and check out how they interact with their followers to ensure that you’re comfortable with having them endorse or represent your brand. 

 

2. Decide on your objectives

Before you embark on any marketing campaign, you must define your objectives, as this will determine your eventual call to action. 

Are you looking to boost traffic to your website? Increase the number of followers for your business social media account? Clock in more sales? 

Once you have a clear objective in mind, there are multiple ways you can incorporate micro-influencers into your campaign strategy, including: 

 

Referrals

Capitalizing on influencers is one of the best ways to extend the reach of your referral campaigns. They can lead traffic directly to your ecommerce website or landing page or incentivize their followers to make purchases by offering exclusive discounts or freebies. 

A common way for businesses to boost sales and track the performance of each micro-influencer or campaign is to generate unique voucher codes that offer upfront discounts or store credit (like spending $10 to get $10 off the next purchase). 

 

Publicity and engagement

Micro-influencers can help boost your own brand’s social media presence by directing their audience to engage with your posts or follow your business account. A popular way most influencers do this is to run a giveaway contest where one of the qualifying criteria is that the participant follows or engages with a business account or tags your business in one of their own posts. 

A contest like this is a great way to grow your own social media following and increase your organic reach without continually being dependent on paid campaigns or influencers. 

 

3. Set clear terms and expectations

Once you've found your micro-influencer and decided on your campaign objectives, the next important step is to negotiate key expectations such as: 

  • Timeframe for content to be produced and duration of any promotional campaigns
  • Amount of content to be produced, for example, the number of blog articles, videos, or static posts
  • Usage rights for the content, such as whether you are allowed to repost on your own accounts or website in the future 
  • Payment terms, and whether or not it will be a one-time fee or there will be profit-sharing involved

More specific campaign mechanics such as the use of appropriate hashtags or tagging of your business account

FAQs about micro-influencer marketing

What is a micro-influencer?

Micro-influencers are social influencers that have between 10,000 to 100,000 followers on their social media accounts. While their follower count may be smaller, their niche appeal in specialized areas means they often deliver higher engagement and conversions at more affordable rates compared to macro-influencers and top star celebrities.

What are the advantages of micro-influencer marketing?

With their smaller followings, more “accessible” personalities, and higher engagement with their audiences, micro-influencers offer improved levels of trust and authenticity compared to bigger-named celebrities. Micro-influencers also tend to charge lower fees and are more open to brand collaborations, a huge advantage if you’re working on a tight budget.

How do I find micro-influencers in Singapore?

An easy way to start is to use hashtags to search for micro-influencers and content creators whose followers best match your ideal customer profile. There are also free influencer marketing platforms you can use, such as Whalar and Influence.co, to filter for the right micro-influencers.
If you'd rather forgo the legwork and have the budget to afford it, another option is to engage an influencer marketing agency and tap into their network of micro-influencers.

What should I consider when choosing a micro-influencer to work with?

Relevancy should be at the top of your list – you want to ensure that their followers match your ideal customer profile, otherwise it doesn’t make sense to hire a micro-influencer to be your brand representative. There have been cases of poor choice of influencers causing backlash and embarrassment, so consider carefully which sectors your micro-influencer actually has influence in.
Other factors to consider include the authenticity of their content (do their posts have a personal touch, or are they mostly cut-and-paste from press releases?), their personality (they are going to be the face of your brand, after all), and how they engage with their followers (are they consistent, enthusiastic, informative, and reflect your brand values?).

What are the benefits of using influencer marketing for ecommerce?

Influencer marketing was reported to be the highest ROI-generating marketing strategy in 2020, and micro-influencers in particular generated 22.2 times more conversions than other influencers types. Social media is also becoming an increasingly preferred channel for brand discovery and research for digitally-savvy consumers. For an ecommerce business in Singapore, micro-influencer marketing can be a great way to reach new audiences, lift brand awareness, increase social media engagement, and ultimately boost sales.

Boost your ecommerce brand with Shopify influencer marketing

The Shopify App Store has a wide selection of apps to help you easily manage your influencer campaigns for better visibility and effectiveness. You can track referral traffic to your ecommerce website or quickly implement a loyalty program with ReferralCandy, set up campaigns and find influencers to work with on Gatsby, and track influencer sales with Dovetale. 

Micro influencers can bring incredible value to your ecommerce business, especially if you're looking for a cost-efficient means of increasing audience engagement and conversions. Finding the right micro-influencer to collaborate with and reaping the maximum ROI from influencer marketing requires an investment in time and a willingness to experiment – but the payoff may well be worth it. 

 

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